Terms & Conditions
We, Sextoyz LLC, operate the sextoys.com website. We are a company incorporated in Texas, registered office and main trading address at 5156 Southridge Parkway, Ste 110, Atlanta, GA 30349, and are the merchant of record.
Sextoyz LLC is a part of the wider Sextoyz Group.
For the avoidance of doubt any reference to “us” “we” or “our” in these Terms refers to Sextoyz Group and any reference to “you” or “your” refers to the customer as a purchaser of the Sextoyz Group products.
It is a condition of a user accessing and reading the Sextoyz website (“the Website(s)”) that Sextoyz Group disclaims all warranties in respect of the same whether express or implied in relation to the material published on the Website. Your statutory rights as a consumer are not affected.
This page (together with our Privacy Policy, Returns Policy and Delivery Policy) tells you information about Lovehoney Group and the legal terms and conditions on which we sell any of the products listed on the Website.
These Terms will apply to any contract between us for the sale of products to yourself. Please read these Terms carefully and make sure that you understand them, before ordering any products from the Website. Before placing any order you will be asked to agree to these Terms. If you refuse to accept these Terms, you will not be able to order any products from the Website.
We reserve the right to amend these Terms from time to time. Every time you wish to place an order you should check these Terms to ensure you understand the terms which will apply at that time.
Age of Consent
By placing an order on the Website, you declare that you are of the appropriate legal age to purchase the items. If we discover that you are not of legal age to order certain goods, we reserve the right to cancel your order.
Contract Formation
All orders made by you through the Website are subject to acceptance and availability. We may choose not to accept your order for any reason.
Prices of products are correct at the time of entering information, however, we reserve the right to change prices without prior notice (although we will inform you if any such price change affects your order).
Only when Sextoyz Group accepts the Order by sending you a confirmation email that your order has been dispatched will a contract have been created between yourself and Sextoyz Group.
Cancellation
If you are an EU or UK consumer, you have the legal right, under the Consumer Protection (Distance Selling) Regulations of 2000 to cancel your order within fourteen (14) working days following receipt of the goods or the date on which we begun the provision of services.
Refunds for orders cancelled under the provisions of the Consumer Protection (Distance Selling) Regulations will be processed in accordance with your legal rights.
Regional returns policies will apply, please see our Returns Policy for more information.
Email Marketing
Information relating to the Sextoyz Group email marketing sent to customers can be found in our Privacy Policy.
Privacy
Our Privacy Policy explains how we collect, use and store your personal information, including who we may share it with; how long we keep it; the circumstances in which we, or others, may contact you (including sending you advertising and marketing messages); and the rights you have in relation to your personal information.
We also use cookies or similar technologies to store certain types of information each time you use our site. You can find out more information about how we use cookies and other similar technologies in our Cookies Policy.
Sextoyz takes data handling and processing very seriously, so that your information is held securely and used in a manner as authorized by yourself. As a minimum the relevant laws and regulations of your country shall apply to the way we handle and process your data.
Fraud Prevention
Sextoyz Group takes fraud very seriously and we do everything in our power to prevent fraud from occurring. If false or inaccurate information is provided and fraud is identified, details will be passed on to fraud prevention agencies.
Sextoyz Group has fraud prevention software services that we use in order to prevent fraudulent purchases and practices, these are in place to protect both the customer and Sextoyz Group.
Use Of Internet Bots
We only permit the use of low impact software applications that run automated scripts (internet bots) on the Websites which comply with our current bot policy and for which we have given permission (“Permitted Bots”). All other internet bots are unauthorized bots and are not permitted to be used on any of our Websites.
Sextoyz Group employs sophisticated and best practice fraud and bot prevention solutions. Examples of unauthorized bots include those internet bots that use an excessive amount of hosting resources, automatically add items to basket without our prior consent, or impact the shopping user experience for other customers.
Sextoyz Group reserves the right to block any unauthorized bots from our websites (either ourselves and/or through third parties such as security fraud prevention services), and to immediately suspend or close any accounts which we reasonably suspect of using unauthorized bots.
Users agree to indemnify us against all losses, costs and expenses that Sextoyz Group incurs in connection with the breach of these rules relating to the use of internet bots on the Websites.
Copyright
Any material found within the pages of the Websites, including, but not limited to text or images are the property of Sextoyz Group and may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any way except for your own personal non-commercial use. You hereby agree not to adapt, alter or create any derivative work from any of the material contained in this site.
Disclaimer
Sextoyz Group provides the Website on an ‘as is’ basis and does not warrant that the functions contained in and the material on the Website will be uninterrupted, or error or defect free, or that the Website or the server that makes it available are free of viruses or bugs. Further Sextoyz Group does not represent the full functionality, accuracy, reliability of the materials on the Website.
In addition, Sextoyz Group makes no (and disclaims all) representations or warranties of any kind, express of implied, with respect to the Website or the information or content included on it. This disclaimer does not affect your statutory rights in relation to the provision of goods .